In Telegram or MAX, open Feedback → Report a bug and describe what happened and what you expected; the bot sends the report with the correct platform. Community opens the community for the current messenger, so Telegram and MAX use different links. In the Mini App, use the support contact in Settings. In iOS/Android, open Settings → Support or email [email protected]. Native chat also lets you rate an assistant answer as helpful or not helpful. For a broken or account-specific flow, attach a screenshot without payment credentials or unrelated sensitive data.
Steps
- In Telegram/MAX, choose Feedback → Report a bug.
- In Mini App or iOS/Android, open Support in Settings or email [email protected].
Good to know
Never send passwords, full card details, sign-in codes, or child data that is not needed for diagnosis. Simple how-to questions do not require support.
If it does not work
Escalate immediately for a charge without access, missing data, sign-in failure, or a repeatable broken flow.
Last reviewed: 2026-07-30