Offline, the app can show previously loaded status, history, plan, chat, and settings as a last-known copy. New chat messages, plan refresh, purchases, and most changes require a connection. Some quick events from widgets and watches can wait in a queue and retry after reconnecting; wait until the pending state clears.
Steps
- Treat cached screens as last-known information.
- Reconnect before performing server actions.
- Confirm that any pending event syncs after reconnecting.
Good to know
Cached data may be stale. A queued event is not server-confirmed, so do not create it again without checking.
If it does not work
If pending work never clears after reconnecting or duplicates appear, contact support from Help.
Last reviewed: 2026-07-30